Thanks for stopping by PSBiosGuide! We value your feedback, questions, and suggestions. Please see below for how best to reach us, what kinds of messages we respond fastest to, and a few FAQs.
📧 How to Reach Us
| Method | Details |
|---|---|
| Email (Support & General Inquiries) | psbiosguide@gmail.com, use this for all non-urgent questions, feedback, or suggestions. |
| Response Time | We strive to reply within 24–48 hours on business days. On weekends or holidays it may take a little longer. |
🕒 Hours of Operation
We monitor email/support messages during the following hours:
- Monday–Friday: 7:00 AM – 11:00 PM (UTC)
- Saturday–Sunday: Responsibility may be delayed; emergency issues are still reviewed but might take longer
📝 Common FAQs
| Question | Answer Snapshot |
|---|---|
| Can you email me a BIOS file directly? | We provide BIOS files only via the secure download links on this website. If you received a request to email files from any other address, please treat with caution. |
| Is downloading BIOS legal? | Laws vary by country. We recommend only using BIOS files obtained from your own original PS2 hardware. |
| I can’t open the download link / it’s broken | Please send us the link, your browser, and your OS so we can investigate. Try clearing cache or using a different browser in the meantime. |
| My game doesn’t load, BIOS mismatch? | Make sure the region/version of your BIOS matches your game (e.g. NTSC-U, PAL, etc.). If you’re unsure, tell us which game and region so we can guide you. |
⚠️ Safety & Legal Notice
- PSBiosGuide does not condone piracy. BIOS files should be legally owned (i.e. dumped from a PS2 you own) if used with an emulator.
- Any requests for files that violate copyright or intellectual property law will be handled in accordance with our Terms & Conditions.
- We are not responsible for emulator misuse, or for any legal ramifications in your jurisdiction. Always check local laws.
🌍 Connect with Us
We’d also love to hear from you via social channels and keep you updated:
- Twitter: @psbiosguide
- Facebook: PSBiosGuide
- Email: psbiosguide@gmail.com
If you need immediate help, want to suggest new content (tutorials, BIOS guides, etc.), or just want to say hi, drop us a message — we’re glad you’re here, and we’ll do our best to support you.
Thank you for using PSBiosGuide!